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What Are Cookies?

Cookies are small text files placed on your computer, mobile phone, tablet, or other device when you visit a website. Cookies help a website remember your preferences, improve functionality, analyse website performance, and provide relevant content or advertising.

Cookies may be placed directly by our website, known as first-party cookies, or by trusted third-party service providers, known as third-party cookies.

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Why We Use Cookies

At Asia Travels, we use cookies to enhance your browsing experience and support our travel services, including:

We use cookies in a way that supports our commitment to protecting guest information and maintaining confidentiality.
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Types of Cookies We May Use
3.1 Essential Cookies

These cookies are necessary for the basic operation of our website. They allow you to navigate the site, use enquiry forms, submit travel requests, and access secure areas. Without these cookies, some parts of our website may not work properly.

Examples include: Website security cookies, Session management cookies, Form submission cookies, and Booking enquiry functionality cookies.

3.2 Performance and Analytics Cookies

These cookies help us understand how visitors interact with our website. They may collect information such as pages visited, time spent on the website, device type, browser type, and general location information. We use this information to improve our website, travel package pages, customer experience, and marketing performance.

For example, analytics cookies may help us understand which destinations, such as Vietnam, Cambodia, Japan, Thailand, India, Sri Lanka, Maldives, Malaysia, or Singapore, are most popular with our visitors.

The ACCC explains that website analytics cookies can be used to track browsing patterns and provide statistical information to improve website usability. (ACCC)

3.3 Functional Cookies

Functional cookies allow our website to remember your choices and preferences, such as preferred destination pages, language or display preferences, previously entered enquiry details, region or location preferences, and travel interest categories. These cookies help us provide a more personalised and convenient website experience.

3.4 Advertising and Marketing Cookies

We may use advertising and marketing cookies to show travel offers, destination promotions, or tour packages that may be relevant to you. These cookies may help us measure the effectiveness of online advertisements, understand which travel offers attract interest, avoid showing the same advertisement repeatedly, and provide more relevant promotions through platforms such as Google, Facebook, Instagram, or other digital marketing channels.

Some advertising technologies, including tracking pixels, may collect information about website visits and interactions. The OAIC has published guidance reminding organisations to consider privacy obligations when using third-party tracking pixels. (OAIC)

3.5 Social Media Cookies

Our website may include links, buttons, or embedded content from social media platforms such as Facebook, Instagram, YouTube, or X. These platforms may use cookies or similar technologies to understand your interaction with our website or their services. We do not control the cookies used by these third-party platforms. You should review their own privacy and cookie policies for further information.

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Similar Technologies We May Use

In addition to cookies, we may use similar technologies such as tracking pixels, web beacons, tags, scripts, device identifiers, analytics tools, and advertising pixels. These technologies help us understand website activity, improve marketing campaigns, protect website security, and provide more relevant travel information.

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Third-Party Cookies

Some cookies on our website may be placed by trusted third-party service providers. These may include providers of website hosting, website analytics, search engine marketing, social media advertising, customer enquiry forms, booking or quotation tools, email marketing tools, and payment or booking support systems. These third parties may collect information in accordance with their own privacy and cookie policies. Asia Travels does not control all third-party cookies once they are placed by external providers.

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Personal Information and Cookies

Some cookies may collect information that could be considered personal information under Australian privacy law, especially when combined with other data such as your name, email address, phone number, travel enquiry, IP address, or booking details. Where cookies or similar technologies collect personal information, we handle that information in accordance with our Privacy Policy and applicable Australian privacy requirements.

The Australian Privacy Principles require organisations covered by the Privacy Act to manage personal information openly and transparently, including through a clearly expressed and up-to-date privacy policy. (OAIC)

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How We Use Cookie Information

Information collected through cookies may be used to:

We do not use cookies to collect sensitive personal information unless required for a specific service and with appropriate handling under our Privacy Policy.

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Managing or Disabling Cookies

You can manage cookies through your browser settings. Most browsers allow you to view cookies, delete them, block all cookies, block third-party cookies, or receive alerts. Please note that if you disable or block cookies, some features of our website may not function properly. For example, enquiry forms, booking request features, saved preferences, or personalised content may be affected.

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Consent to Use Cookies

By continuing to use www.asiatravels.com.au, you agree to our use of cookies and similar technologies as described in this Cookies Policy, unless you disable them through your browser settings or available cookie preference tools. Where required, we may request your consent before placing certain non-essential cookies, such as analytics, advertising, or marketing cookies.

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Cookies and Travel Enquiry Forms

When you submit a travel enquiry, quotation request, booking request, newsletter subscription, or contact form through our website, cookies may help us process and manage your request. This may include details such as your selected destination, preferred travel dates, number of travellers, type of travel package, accommodation preference, contact form progress, and the website page visited before submitting the enquiry.

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International Service Providers

Some third-party technology providers used by our website may store or process cookie-related information outside Australia. Where this occurs, we take reasonable steps to work with reputable service providers and manage personal information in line with our Privacy Policy and applicable Australian privacy obligations.

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Security of Cookie Information

We take reasonable steps to protect information collected through cookies from misuse, interference, loss, unauthorised access, modification, or disclosure. However, no online system is completely secure. We encourage users to keep their browsers updated, use secure internet connections, and manage cookie preferences carefully.

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Changes to This Cookies Policy

We may update this Cookies Policy from time to time to reflect changes in our website, technology, legal requirements, or business operations. The updated version will be published on www.asiatravels.com.au with the revised “Last Updated” date.

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Contact Us

For questions about this Cookies Policy or how Asia Travels handles personal information, please contact us:

Asia Travels Pty Ltd
📧 info@asiatravels.com.au
📞 03 9988 0807
ABN: 39 136 983 107
ACN: 136 983 107
Cookies Notice: This website uses cookies to improve your browsing experience, analyse website traffic, and personalise travel offers. By continuing to use our website, you agree to our use of cookies as described in our Cookies Policy.